Shipping policy

Thank you for shopping at [Nydia] . We are dedicated to providing you with stylish, high-quality apparel and a seamless shopping experience. Below you will find the details of our shipping procedures. If you have any questions, please contact us at [ lydiameng999@outlook.com.] .

1. Order Processing Time

All orders are processed within 1-2 business days (Monday through Friday, excluding major holidays). Processing begins once your payment is confirmed and your order is verified.

• Please Note: During high-volume periods (e.g., new collections launch, holiday sales), processing may take an additional 1-2 business days. You will be notified via email if any significant delays occur.

• After your order has been processed and handed to the carrier, you will receive a shipping confirmation email with a tracking number.

Processing time is separate from the transit time listed below.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer several shipping options to meet your needs.

Domestic Shipping (e.g., United States)

International Shipping

We ship worldwide to select countries. Available countries will be displayed at checkout.

Disclaimer: Delivery times are estimates provided by our carriers and are not guaranteed. They begin from the date of shipment, not the date of order, and may be subject to delays due to customs clearance or local factors.

3. Shipping Confirmation & Tracking

Once your order ships, you will receive an automated email containing:

• Your tracking number(s).

• A link to the carrier's website (e.g., USPS, FedEx, DHL, UPS) to monitor your package's journey.

Please allow 24-48 hours for the tracking information to update on the carrier's system after you receive the confirmation email.

4. Customs, Duties, and Taxes (For International Orders)

Important: [Your Store Name] is not responsible for any customs fees, duties, taxes, or brokerage fees applied to your international order. These charges are the responsibility of the customer.

We recommend that you check with your local customs office to determine whether additional costs will be applied before placing an order. Customs policies vary widely from country to country.

• Incorrect Address: If an international package is returned to us due to unpaid customs fees or an incorrect address provided by the customer, the original shipping fee will not be refunded, and the cost of reshipping will be the customer's responsibility.

5. Shipping to P.O. Boxes & APO/FPO Addresses

• P.O. Boxes: We can ship to P.O. Boxes via specific carriers (usually USPS). If you select a carrier that does not deliver to P.O. Boxes, we will contact you to arrange an alternative shipping method.

• APO/FPO: We proudly ship to military addresses (APO/FPO/DPO). Please note that delivery times for these addresses may be longer than standard domestic estimates.

6. Address Accuracy

Please ensure your shipping address is correct before finalizing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you realize you made a mistake, please [contact us immediately] with your order number. We will do our best to intercept the package, but we cannot guarantee changes once the order has entered the shipping process.

7. Lost, Stolen, or Damaged Packages

• Lost in Transit: If your tracking number shows "delivered" but you have not received your package, please check with neighbors and your local post office first. If the package is genuinely lost, please contact us within 7 days of the estimated delivery date so we can file a claim with the carrier.

• Damaged During Transit: We take great care in packaging our items. However, if your order arrives damaged, please keep all original packaging and items and contact us immediately at [ lydiameng999@outlook.com.] with your order number and photos of the damage. We will work with you to resolve the issue as quickly as possible.

8. Returns & Exchanges

For information on returning or exchanging an item, please visit our [Return & Refund Policy] page. Please note that customers are generally responsible for return shipping costs unless the item is defective or incorrect.

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Last Updated: [Date, e.g., March 10, 2026]
Store Name: [Nydia]
Contact Email: [ lydiameng999@outlook.com.]